Case Studies

Process Improvement

Trucking Company Reorganizations and Improvements


A regional refrigerated asset based trucking company, a division of a $90 million logistics company, engaged Linq to conduct a process improvement analysis. The company got its start in 2009 with older equipment. In the years following, the trucking company grew to over $12 Million in revenue and carved a nice niche of services. However, the company was producing operating losses each year. In the year prior to hiring Linq, operating losses eclipsed $800,000.

Linq Approach

Linq reviewed all operating data, sales activity, and profit and loss information. Our team reduced the operating scope and refined equipment use allocation. We educated ownership on the benefits of implementing the reductions, which included changes to staffing. Namely, Linq recommended the company reduce non-profitable operations and refocus operations in general.


The client decided to fully deploy our suggestions, which allowed them to retain profitable parts of the business and dispose non-profitable areas. As a result, the company saw $600,000 in profits.